Traditionally, there are three main types of Business Operations.
This includes companies that offer a service to a clientele. The activities are therefore very varied: insurance company, bank, consulting, personal service, etc.
These companies do not sell physical products, so they have fewer issues related to manufacturing or logistics. Instead, the value-generating activities will be centered around marketing and sales.
The term Merchandising Business refers to companies that offer a physical product (as opposed to a service). They generally practice a purchase-resale activity. This includes convenience stores and e-businesses.
Here, businesses will need to maintain inventory, keep track of stock, etc. To optimize revenue-generating activities, it is therefore important to spend time on budgets and tracking business expenses.
Sales is a key activity: it is therefore necessary to optimize the customer experience, whether in the store (via equipment, merchandising) or on the Internet (by creating an intuitive and optimized site, by proposing adapted payment methods, etc.).
The term Manufacturing Business refers to companies that produce a product (from raw materials) with the aim of reselling them.
Here, it will be necessary to optimize production-related activities to generate income.
This involves a wide range of actions: recruitment, technology, equipment, quality control and compliance, automation...